Your personal information is completely secure on the sports 5 platform. This privacy policy explains what data we collect, how we use it, and what rights you have.
Sports 5 believes that protecting each user's personal data is our ethical responsibility.
All your data is protected with 256-bit SSL encryption. Hackers and third parties have no way to access your information. Server security is audited on a regular basis.
End-to-End SecuredSports 5 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services and meet legal obligations.
No Data SalesYou can view, update, or delete your data at any time. Upon request, we guarantee complete deletion of your data within 30 days.
Full Control Is YoursYour bKash, Nagad, or Rocket account details are never stored on sports 5 servers. All transactions are processed directly through the payment gateway.
Payment Data SecuredYou can opt out of marketing emails or SMS at any time. We respect your preferences and will not send you unwanted messages.
Opt Out AnytimeAfter account closure, all your personal data will be deleted within the defined period unless required by law. Our data retention policy is fully transparent.
Automatic Data DeletionImportant: By using the sports 5 platform, you agree to this Privacy Policy. If you have any questions about any part of this policy, please contact our support team.
Sports 5 is a trusted online gaming platform built for players in Bangladesh. We understand how valuable your personal information is. This Privacy Policy ("Policy") is designed to give you a complete picture of how sports 5 handles your data.
This Privacy Policy applies to the sports 5 website, mobile app, and all digital services. It takes effect the moment you create an account, log in, or use any of our services.
Our Commitment: sports 5 never sells, misuses, or shares your personal information with third parties without your consent. Protecting your privacy is a core part of our business responsibility.
This policy is written in plain language so all users can easily understand it, free from complex legal terminology.
Sports 5 only collects information that is strictly necessary for providing services, verifying identity, and meeting legal requirements. We do not collect excessive or unnecessary data.
| Data Type | Details | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, gender | Account Creation & KYC |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Address Information | Current and permanent address | KYC Verification |
| ID Document | NID or Passport Number | Age & Identity Verification |
| Transaction Information | Deposit/Withdrawal Records | Financial Management & Auditing |
| Device Information | IP Address, Browser & Device Model | Security & Fraud Prevention |
| Gaming History | Betting records, game logs | Responsible Gaming Assurance |
Payment Information: bKash, Nagad, or Rocket account numbers are never stored on our servers. Payment information is processed directly through a secure gateway.
Sports 5 collects information through several methods. Each method is fully transparent and carried out with your consent.
You provide information directly when registering an account, completing KYC verification, or contacting customer support. This information is collected directly from you.
When you use sports 5, certain technical information is collected automatically. This includes:
In some cases, information may be verified through trusted government or financial institutions for KYC purposes. This process is fully secure and is used solely to confirm your identity.
Sports 5 uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is stated.
Note: Your information is never used for advertising, third-party commercial purposes, or any other purpose without your consent.
Sports 5 does not generally share your personal information with third parties. However, in certain specific circumstances, sharing limited data becomes necessary.
Before sharing any information with a third party, a strict non-disclosure agreement (NDA) must be signed. They may only use the data for the specified purpose and are required to delete it afterwards.
Sports 5 uses cookies and similar technologies to enhance your experience and ensure platform security. Cookies are small data files stored on your device.
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working properly.
Sports 5 applies industry-leading security measures to protect your data, with strict safeguards in place at both the technical and administrative level.
All data transmissions are secured with 256-bit SSL/TLS encryption.
Data is stored in internationally certified, secure data centers.
Only authorized personnel have access to the data they need.
Server and network activity is monitored around the clock.
Regular penetration testing is carried out by third-party security experts.
We have protocols in place to respond quickly to any security incidents.
In the event of a security breach, affected users will be notified within 72 hours and prompt remedial action will be taken.
As a sports 5 user, you have several important rights regarding your data. We fully respect these rights and respond promptly to any request.
You may request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Request deletion of your data where no legal obligation requires us to retain it.
You can request that we limit how your data is used for specific purposes.
Request an export of your data in a structured format.
You may object to the processing of your data for specific purposes.
How to Exercise Your Rights: To exercise any of your rights support@sports5.ws. We will respond to your request within 30 days.
Sports 5 does not retain personal information for longer than necessary. A specific retention period is defined for each category of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Communication logs | 3 Years | Dispute Resolution |
| Gaming History | 3 Years | Responsible Gaming |
| Marketing Preferences | Until Opt-Out | Based on user preferences |
Once the retention period expires, data is automatically deleted or anonymized through secure methods.
Sports 5 is strictly an 18+ platform. We place the highest priority on protecting minors and the collection of their data is strictly prohibited.
If you know of a minor using our platform, please support@sports5.wsLet us know at . We will take immediate action.
Sports 5 may update this Privacy Policy as needed, whether due to new services, legal changes, or technical upgrades. You will be notified before any significant changes take effect.
We always strive to create and update our privacy policy with your best interests in mind.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your request with complete confidentiality.
Support@sports5.ws
Typically responded to within 24–48 hours
24/7 Support Available
Fastest response available
Data Protection Officer: For serious privacy concerns, please contact our Data Protection Officer directly: dpo@sports5.ws
Your personal data is fully protected at sports 5. Open an account today and enjoy the best gaming experience in Bangladesh — in a completely secure environment.